Right at the center of any successful sales cycle is the customer relationship–and it is upon this element that Jermaine Edwards places the most stress. Jermaine points out that customer relationship should be part and parcel of the customer experience from beginning to end–and in fact excellent customer relationship tactics can trim off as much as 50% from the sales cycle.
Discussion questions include:
- How would you define Customer Relationship and why should sales leaders and organizations be so focused on improving it?
- What can sales leaders do to help create & sustain a Customer Relationship- focused work environment?
- What are some key aspects that can help #salespeople in maintaining positive, collaborative customer relations?
Join us as we take a fascinating look at the importance of customer relationships with Jermaine Edwards.