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TV Experts / Leadership / Nov 8, 2017 / Posted by Shep Hyken / 513 

When It Comes to Customer Service, Be Amazing

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What are the habits that really make for great customer service? Shep Hyken, author of Be Amazing or Go Home, clues us in on what it really means to be amazing, and how amazement is created for customers, with plentiful examples from the real world. Hosted by John Golden.

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About Author

Shep Hyken is a customer service and experience expert and the Chief Amazement Officer of Shepard Presentations. He is a New York Times and Wall Street Journal bestselling author and has been inducted into the National Speakers Association Hall of Fame for lifetime achievement in the speaking profession.