There is a long-term situation in sales of salespeople having a rather one-sided viewpoint: they think only like salespeople. It’s all about the pitch—selling points that they’ve seen work before, and using those to convince that buyer to purchase. Salespeople have been operating this way since the beginning of time. The better salespeople perfected their ... Read More
Continuing our series on the comparison between the American War of Independence and today’s world of sales and commerce, let’s now take a look at a very unfortunate side of it all, using as an example the most famous traitor in American history. For over 200 years in the US, the name Benedict Arnold has ... Read More
From CRM Coming Back from the Dead: CRM in the Digital Revolution by Nikolaus Kimla There is an issue that is becoming ever more problematic when it comes to the sheer volume of solutions out there. There are many thousands of applications a company can avail itself of. Companies attempt to play it smart hunt out ... Read More
Continuing our series on the comparison between the American War of Independence and today’s world of sales and commerce, let’s now take a look at what it really takes to engage in battle and war–and win. Endurance To start with, no such conflict is won (or, for that matter, lost) overnight. The American Revolution lasted ... Read More
What kind of people do you really need on your sales force? Let’s continue in our current series of lessons, and have a look back at the composition of the Continental Army fighting for American Independence, and the British army at the time. I pointed out at the end of my last post that what ... Read More
“Nikolaus Kimla’s latest book, Facing Forward, is another valuable contribution to clarifying the best role for CRM software in the success of modern sales pros. An effective CRM solution must serve the needs of today’s overworked sales people. The folks at Pipeliner really get this and it drives all of their software development efforts. Right ... Read More
Continuing our series on the comparison between the American War of Independence and today’s world of sales and commerce, let’s now take a look at the key difference between the American Continental Army and the British Army of the time, and how that difference totally applies in today’s sales environment. For a moment, let us ... Read More
Continuing our series on the comparison between the American War of Independence and today’s world of sales and commerce, in this post we’re going to have a look at what was probably at the heart of the American Revolution: freedom and liberty. “Freedom” in the Colonies First, let’s have a quick examination of what America ... Read More
As all you history buffs out there know, the American War of Independence is one of the most remarkable events in world history. There are a number of interesting parallels between this struggle and sales, salespeople and companies which I am going to take up in a new series of blogs. Why is it important ... Read More
Editor’s note: This blog post is part of our ongoing series of True Sales Tales. Today just about every successful company runs on processes, for sales, for manufacturing, for development and for many other purposes. But some 20 years ago, a process wasn’t so commonplace–and evolution of a standard development process not only helped save ... Read More
If you deal much with government agencies or larger companies, you probably know that when they’re given a yearly budget, they tend to spend the entire amount. This is because if they don’t, the following year they’ll get less of a budget. For example, if a government department is given a budget of $1 million ... Read More
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